• SERVICE ON MOST BRANDS

• 24-HOUR EMERGENCY SERVICE - RESIDENTIAL & COMMERCIAL

• SERVICE CONTRACTS

WE OFFER A 30-DAY FAILURE GUARANTEE FROM DAY TO PRE-SEASON INSPECTION. IF WE SAY IT ISN'T WORKING AND WITHIN 30 DAYS OF OUR VISIT [EXCLUDING COMPRESSORS AND HEAT EXCHANGERS] YOUR PARTS STOP WORKING, TOMS FIXES IT FREE OF CHARGE INCLUDING PARTS AND LABOR.

- ONE (1) SUMMER PRE-SEASON SYSTEM INSPECTION
- ONE (1) WINTER PRE-SEASON SYSTEM INSPECTION
- 15% DISCOUNT ON ALL PARTS NEEDED FOR REPAIRS
- 15% DISCOUNT ON ANY ADDITIONAL LABOR NEEDED FOR REPAIRS
- UP TO TWO HRS. LABOR ALLOWED FOR EACH PRE-SEASON INSPECTION AND ANY REPAIRS MADE   AT THAT TIME
- 30-DAY FAILURE GUARANTY FROM DATE OF PRE-SEASON INSPECTION
- 1-YEAR GUARANTY ON ALL REPAIRS
- LOCKED IN LABOR RATE FOR TERM OF THIS PLAN
- AFTER HOURS EMERGENCY SERVICE AT REGULAR HOURLY LABOR RATE
- PRIORITY SERVICE SCHEDULING
- FILTERS AND CLEANING SOLVENTS PROVIDED AT NO CHARGE DURING PRE-SEASON INSPECTION
- PREVENTABLE SEASONAL MAINTENANCE

• COMPLETE INSTALLATIONS / REPAIR SERVICES

TOM'S HEAT & AIR WILL PROVIDE FREE ESTIMATES ON INSTALLATIONS.  WE DO COMPLETE INSTALLATIONS ON REMODEL/OLD CONSTRUCTION AS WELL AS NEW HOMES AND BUSINESSES.  WE SERVICE MOST BRANDS AND HONOR MOST MANUFACTURER WARRANTIES. WE ONLY USE THE BEST QUALITY, NAME BRAND REPLACEMENT PARTS.

• PROFESSIONAL TECHNICIANS

OUR STAFF IS WHAT MAKES US WHO WE ARE.  WE CONSIDER OURSELVES VERY FORTUNATE TO HAVE THE MOST QUALIFIED, CUSTOMER-ORIENTED, HIGHLY SKILLED & TRAINED PROFESSIONALS THIS AREA HAS TO OFFER.  ALL OF OUR SERVICE TECHNICIANS ARE UNIFORMED, RADIO DISPATCHED, AND ARE CLEAN AND COURTEOUS.  THEY WILL ARRIVE IN CLEARLY IDENTIFIABLE VEHICHLES.

• CONVENIENT SCHEDULING

TOM'S HEAT & AIR OFFERS ON-TIME AND RELIABLE 24-HOUR EMERGENCY SERVICE, 7-DAYS A WEEK, AND EVEN ON HOLIDAYS!  AT TOM'S WE UNDERSTAND THAT THINGS DO NOT ONLY GO WRONG WITH YOUR HEAT/AIR DURING BUSINESS HOURS.  YOUR TIME IS PRECIOUS TO YOU AND THAT IS WHY WE PROMISE TO BE THERE WHEN WE SAY WE ARE GOING TO BE THERE.  FEEL FREE TO SCHEDULE YOUR APPOINTMENT WHEN IT IS CONVENIENT FOR YOU.

• CONTINUING SERVICE

SERVICE AFTER THE SALE IS WHAT WE DO BEST.  OUR 2-YEAR LABOR AND 25-YEAR DUCT WARRANTIES ARE UNMATCHED IN THE AREA!  WE ALSO OFFER A 1-YEAR GUARANTEE ON ALL REPAIRS.