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Customer reviews

Rated 5.0★ by the neighbors we serve.

We've earned a perfect rating on Google by treating every home like our own. Read what River-Valley customers say — then tell us about your experience.

5.0

Rated on Google

by River-Valley homeowners

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Reviews

Neighbors who'd call us again

Real River Valley customers — from Google, ReviewBuzz, and years of word-of-mouth.

5.0on Google
"Bryan was so fantastic today. Diagnosis this morning and solution this afternoon got or AC back up and running today. We enjoyed his company and he really knew his stuff. Will be asking for Bryan again for any of our heating and air needs."
MMorgan Longan
"The guys that came out were very professional and helpful. They helped me make the most out of my service call made sure they gave me my senior discount. I was impressed with them. And they were very personable gentlemen."
BBrian Bozick
"Bryan was great! On time and very knowledgeable. Recommend him very highly"
RRay
"Technician Bryan came out to service my air conditioner unit. He was nice and very professional."
LLinda Huff
"Bryan is very professional and prompt I appreciate his direct approach and positive vibe"
GGloria Beckett
"Bryan from Tom's Heating and Air does an excellent job every year when he completes our annual maintenance check and is friendly, knowledgeable, and ready to help with any questions we have. It's a pleasure to have him as our ac/heating technician."
LLinda Henry
"Have had a service contract with Toms for the last six years. Brian came out today for our spring tuneup. He was prompt, efficient, and explained everything he did. Highly recommend the service."
nned fall
"Brian was very thorough and explained everything well."
AArthur Pruitt
"Bryan did my semi annual service. Was excellent in work and customer service. Went above and beyond to satisfy my expectations."
PParalea Hursh
"Tuneup that Bryan did on my HVAC system was great!!"
KKendall Davis
"Always great working with them. The twice a year check in program puts my mind at ease and keeps me from the huge major repairs!"
CCorey Teague
"We had to call 10/25 about our heater and Bryan call before appt. time which we loved. He was very friendly and easy to talk to about what was wrong. When we need them again hoping we get Bryan back."
TTammy Fisher
"Bryan did an amazing job and knew what he was doing. Quick and thorough"
MMike Ward
"Tom's Heating & Air is the best!! Thanks Bryan for checking our system and getting it ready for the winter season."
JJackie Lemley
"Very efficient and helpful, will definitely be calling them again. From the office call to the maintenance guy, they are very pleasant and helpful with any questions or concerns. Thank you again!"
CChanda
"Dylan and Colton.... WOW!! personable, knowledgeable, efficent and amazing. Price is very good, a little under once you add in the AWESOME CUSTOMER SERVICE! I submitted a request for service form online and within an hour, Stephanie gave me a call and spoke with me about the issues I was having and was able to schedule a service call very quickly. I very much appreciated the confirmation emails and "on the way" emails...lots of communication! Dylan and Colton were very professional when they arrived. They introduced themselves and gave me a chance to talk about the issue from my own words. They jumped right in and immediately figured out multiple issues with my unit. The way they spoke to me about those issues was like a human conversation and not like a salesperson. We talked also talked about the maintenance program (btw, HIGHLY recommend... its an amazing value!) All conversations with both those gentlemen were so easy that I didn't even blink an eye when signing up for the maintenance contract. They completed my first maintenance at the same time as completing the repairs and when they left, I felt so happy. My HVAC system is working perfectly... I would give TEN Stars if I could and I will definitely be recommending them to my friends and family. Definately recieved the WOW experience. Thank you!"
SStephanie Mosher
"Outstanding heat and air service."
RRonald Kelley
"Bryan is experienced, respectful and does a great job."
NNancy Hill
"Bryan was so fantastic today. Diagnosis this morning and solution this afternoon got or AC back up and running today. We enjoyed his company and he really knew his stuff. Will be asking for Bryan again for any of our heating and air needs."
MMorgan Longan
"The guys that came out were very professional and helpful. They helped me make the most out of my service call made sure they gave me my senior discount. I was impressed with them. And they were very personable gentlemen."
BBrian Bozick
"Bryan was great! On time and very knowledgeable. Recommend him very highly"
RRay
"Technician Bryan came out to service my air conditioner unit. He was nice and very professional."
LLinda Huff
"Bryan is very professional and prompt I appreciate his direct approach and positive vibe"
GGloria Beckett
"Bryan from Tom's Heating and Air does an excellent job every year when he completes our annual maintenance check and is friendly, knowledgeable, and ready to help with any questions we have. It's a pleasure to have him as our ac/heating technician."
LLinda Henry
"Have had a service contract with Toms for the last six years. Brian came out today for our spring tuneup. He was prompt, efficient, and explained everything he did. Highly recommend the service."
nned fall
"Brian was very thorough and explained everything well."
AArthur Pruitt
"Bryan did my semi annual service. Was excellent in work and customer service. Went above and beyond to satisfy my expectations."
PParalea Hursh
"Tuneup that Bryan did on my HVAC system was great!!"
KKendall Davis
"Always great working with them. The twice a year check in program puts my mind at ease and keeps me from the huge major repairs!"
CCorey Teague
"We had to call 10/25 about our heater and Bryan call before appt. time which we loved. He was very friendly and easy to talk to about what was wrong. When we need them again hoping we get Bryan back."
TTammy Fisher
"Bryan did an amazing job and knew what he was doing. Quick and thorough"
MMike Ward
"Tom's Heating & Air is the best!! Thanks Bryan for checking our system and getting it ready for the winter season."
JJackie Lemley
"Very efficient and helpful, will definitely be calling them again. From the office call to the maintenance guy, they are very pleasant and helpful with any questions or concerns. Thank you again!"
CChanda
"Dylan and Colton.... WOW!! personable, knowledgeable, efficent and amazing. Price is very good, a little under once you add in the AWESOME CUSTOMER SERVICE! I submitted a request for service form online and within an hour, Stephanie gave me a call and spoke with me about the issues I was having and was able to schedule a service call very quickly. I very much appreciated the confirmation emails and "on the way" emails...lots of communication! Dylan and Colton were very professional when they arrived. They introduced themselves and gave me a chance to talk about the issue from my own words. They jumped right in and immediately figured out multiple issues with my unit. The way they spoke to me about those issues was like a human conversation and not like a salesperson. We talked also talked about the maintenance program (btw, HIGHLY recommend... its an amazing value!) All conversations with both those gentlemen were so easy that I didn't even blink an eye when signing up for the maintenance contract. They completed my first maintenance at the same time as completing the repairs and when they left, I felt so happy. My HVAC system is working perfectly... I would give TEN Stars if I could and I will definitely be recommending them to my friends and family. Definately recieved the WOW experience. Thank you!"
SStephanie Mosher
"Outstanding heat and air service."
RRonald Kelley
"Bryan is experienced, respectful and does a great job."
NNancy Hill
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  • 5.0★ Rated on Google
  • Van Buren, AR & 13 nearby towns

410 Northview Dr., Van Buren, AR 72956

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