Service Agreement

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  • WE HEREBY OFFER TO FURNISH SEASONAL PREVENTATIVE MAINTENANCE CONTRACT AT THE ABOVE STATED ADDRESS ON THE EQUIPMENT LISTED ABOVE FOR THE AMOUNT OF TIME AS STATED THIS CONTRACT ENTITLES YOU TO ONE (1 ) PRE SUMMER SEASON SERVICE INSPECTION AND CLEANING OF THE COOLING SYSTEM AND ONE ( 1 ) PRE WINTER SERVICE INSPECTION AND CLEANING OF THE HEATING SYSTEM. THESE PRE SEASON INSPECTIONS ARE TO BE PERFORMED IN MARCH AND APRIL FOR COOLING AND SEPT AND OCT FOR HEATING. A REMINDER WILL BE MAILED TO YOU TO SCHEDULE SERVICE. CONTRACTS ARE OFFERED AT FOUR ( 4 ) DIFFERENT LEVELS EACH OFFER DIFFERENT OR ADDITIONAL CONTRACT BENEFITS AS STATED BELOW WHAT CONTRACT LEVEL AND BENEFITS THE ABOVE STATED SYSTEM IS ENTITLED TO WILL BE DETERMINED BY THE BELOW INFORMATION AND DOLLAR AMOUNT OF THE CONTRACT. THE CONTRACTS THAT ARE PRE PAID IN FULL MAY BE CANCELED AT ANY TIME WITH A FULL REFUND LESS THE AMOUNT FOR ANY SERVICES RENDERED BILLED AT REGULAR SERVICE RATES FOR CONTRACTS ON MONTHLY BILLING THAT ARE CANCELED, DRAFTS STOPPED OR NO PAYMENT BEFORE 12 FULL PAYMENTS PER I YEAR CONTRACT ARE MADE ANY AND ALL SERVICES RENDERED UNDER CONTRACT WILL BE FIGURED AT REGULAR SERVICE RATE LESS THE PAYMENTS MADE AND BILLED TO THE CUSTOMER FOR EARLY TERMINATION.

    BENEFITS BRONZE SILVER GOLD PLATINUM
    BASIC SERVICE AND CLEAN YES X X X
    15 POINT SERVICE AND CLEAN X 1 SPRING/1FALL 1 SPRING / 1 FALL X
    25 POINT SERVICE AND CLEAN X X X 1 SPRING / I FALL
    DISCOUNT ON PARTS AND LABOR X 10% 15% 15%
    DISCOUNT ON REFRIGERANT X 10% 15% 20%
    NEW SYSTEM REPLACEMENT DISCOUNT X X 5% 10%
    FILTERS INCLUDED AT INSPECTIONS X YES YES YES
    COIL CLEANER INCLUDED YES YES YES YES
    PRIORITY SERVICE SCHEDULING AS AVAILABLE WITHIN 24 HOURS WITH IN 24 HRS SAME DAY
    WARRANTY ON SERVICE REPAIRS 1 YR 1 YEAR 2 YEARS 3 YEARS
    WORRY FREE GARRANTY X 30 DAYS 60 DAYS ALL SEASON
    AFTER HOURS SERVICE DISCOUNT X 10% 15% NO FTER HRS FEE
    TWO ADDITIONAL FILTER CHANGES X X X YES
    12 MO. AUTO PAY AVAILABLE X YES YES YES
    COST FOR FIRST SYSTEM

    COST FOR EACH ADDITIONAL SYSTEM

    $119.95

    $62.50

    $149.95

    $98.87

    $229.95

    $159.45

    $339.95

    $195.95

  • WORRY FREE GUARANTY: IF YOU HAVE A PART FAILURE WITH IN THE TIME STATED THE REPAIR WILL BE MADE AT NO CHARGE FOR PART AND LABOR. EXCLUDING COMPRESSORS, OR HEAT EXCHANGERS, IN THE EVENT OF COMPRESSOR OR HEAT EXCHANGER FAILURE THE COST OF SERVICE CONTRACT WILL BE REIMBURSED TOWARD THE REPAIR OR REPLACEMENT OF THE SYSTEM

    PRIORITY SERVICE SCHEDULING: SAME DAY AS AVAILABLE GUARANTEED WITH IN 24 HOURS, FOR PLATINUM CONTRACTS SAME DAY GUARANTEED IF ORDERED BY NOON (12:00 AM )

    PLATINUM CONTRACT ADDITIONAL FILTER REPLACEMENT: RETURN TRIP TO REPLACE FILTERS ONLY NO SERVICE PERFORMED WILL BE APPROX. 3 MO. AFTER SPRING AND 3 MO. AFTER FALL INSPECTIONS

    A TRANSACTION FEE WILL BE APPLIED TO EACH PAYMENT WHEN CHOOSING 12 MO. AUTO PAYMENT

  • I AGREE TO AND UNDERSTAND ALL OF THE TERMS AND CONDITION OF THIS SERVICE CONTRACT PLAN AND WHAT IT ENTITLES ME TO. I UNDERSTAND THAT THE PRE SEASON INSPECTIONS ARE TO BE MADE ONLY DURING THE MONTHS STATED UNLESS OTHERWISE AGREED TO BY TOM’S HEATING AND AIR CONDITIONING. I UNDERSTAND THAT IT IS MY RESPONSIBILITY TO CALL AND SCHEDULE FOR PRE SEASON INPECTIONS AS EARLY AS POSSIBLE UPON RECEIVING MY REMINDER LETTER FROM TOM’S TO AVOID DELAYS IN SCHEDULING. I ALSO UNDERSTAND THAT UNDER MY CONTRACT TOM’S WILL ONLY PROVIDE AND REPLACE FILTERS DURING MY PRE SEASON INSPECTIONS AND IT IS MY RESPONSIBILITY TO MAINTAIN MY FILTER ANY OTHER TIME AS NEEDED, AND THAT IF SERVICE ISSUSES ARISE DO TO NEGLECTED FILTER THIS SERVICE IS NOT COVERED UNDER ANY BENEFIT OF THIS CONTRACT AND I MAY RECEIVE A BILL FOR THIS SERVICE

Tom\u2019s Heating and Air Conditioning LLC
410 Northview Dr
Van Buren
AR
72956
United States
Tom\u2019s Heating and Air Conditioning LLC
5.0
 star service! 
73
 reviews
Tom\u2019s Heating and Air Conditioning LLC
5.0
 star service! 
73
 reviews