Alma, AR Heating and Air Conditioning Service

On time & great service

Tracy - Alma, AR
28 days ago

Great technician, but company prices are a rip off

Jack - Alma, AR
47 days ago

The technician Nate, was a great honest guy. Very knowledgeable, knew what he was doing. Total price of labor was $53????? Then, when the price of the contactor was added, it was over $200 . Not Nate' s fault. The item was a Siemens 45GG10aja758r contactor. Retail everywhere else is $19-$21. Tom's Heating and Air charged us $150 for it. We are needing a new heat pump, and will definitely not use them. Also, I let everyone on Facebook know about it.

Excellent service

Teresa - Alma, AR
64 days ago

Great service

Lee - Alma, AR
65 days ago

The service guy was very nice and efficient

John - Alma, AR
65 days ago

Very happy with the service. Great service call

Everything done as promised..

Dewayne - Alma, AR
414 days ago

Had a problem with our new unit(on the weekend of course!)Fast response from Bryan---we never broke a sweat!!! Warranty covered repairs ,Quick & Painless! Thanks to everyone @ Toms !! Barrys' team comes through again!!

Timely and knowledgeable

Steve - Alma, AR
463 days ago

Technician arrived at the specified time. Checked the air unit and diagnosed the problem and was very courteous.

TOM’S customer

Brenda - Alma, AR
464 days ago

Great friendly service ! If it’s fixable they will fix it ... 5 stars

Great job

Carolyn - Alma, AR
494 days ago

Great Service

Bob - Alma, AR
542 days ago

Bryan was very detailed and had me chillin again in about an hour. If all employees are like him......you'll be in business forever

Great service

John - Alma, AR
547 days ago

Came early, spotted problem and fixed with in 1 hr.

Great service

Brenda - Alma, AR
564 days ago

Very friendly, knowledgeable, answered my questions

Great service, saved money being a member on service plan

Brenda - Alma, AR
565 days ago

Super nice and helpful people

Five Star Service!

PeterRabbit - Alma, AR
583 days ago

AC went out so I called and set an appointment. The professional they sent was excellent! He figured out what the problem was and fixed it in no time flat! If you need there services ask for Brad! He’s the best! Five Stars!

Great service

Carolyn - Alma, AR
592 days ago

Very pleased with the service we get from Tom's 🤗

everything done as promised..

Dewayne - Alma, AR
597 days ago

Brad is a true professional,and is always efficient & polite.

Great

Gary - Alma, AR
597 days ago

Brad did an excellent. Explained everything to me. I could like for brad as my serviceman for any future service needs

Friendly and efficient

Linda - Alma, AR
605 days ago

Very pleased with the service

John - Alma, AR
617 days ago

Experience was great

Fast, efficient and excellent service

John - Alma, AR
617 days ago

All around perfect

Tara - Alma, AR
696 days ago

Josh answered all questions I had, diagnosed the problem, got new part ordered quickly and installed quickly.

Great service

Terry - Alma, AR
699 days ago

I will be using them when I need work done

Excellent Customer Service

Lisa - Alma, AR
750 days ago

Always send someone out quickly. Service tech is friendly and always answers questions. Tried to solve the problem as conservatively as possible. Great business!

Perfect Service

Jeremy - Alma, AR
751 days ago

Bryan found a leak on my newly installed unit and fixed it right then. I couldn't be happier.

Fast friendly service

John - Alma, AR
778 days ago

We asked Bryan to check out a few extra items for us and had him move a thermostat for us as well.

Service call

Bernadette - Alma, AR
849 days ago

Amazing service & prices

Jade - Alma, AR
860 days ago

Not only did Josh fix our A/C unit, but he provided us with A LOT of information to prevent future issues. Very happy with his service and will definitely be a returning customer!

Great service

Eric - Alma, AR
869 days ago

They were nice and friendly and knew what they were doing

Great service

Linda - Alma, AR
870 days ago

He was very courteous and was at my house very fast for the time of year too. I have copd and asthma very helpful And been sick all night before found out after he was here had been sick with kidney infection he got the outside air conditioning clean had time to To go find that out at walk in clinic Very sick so thank you for fast service I am senior citzen

Good Job

Doug - Alma, AR
871 days ago

The technicians were great. They had me fixed up and ready to go in about an hour.

Great first visit!

Dewayne - Alma, AR
874 days ago

Bryan was personable,polite & professional.Answered all our questions & gave advise when asked. Unit is up & cooling!!! We decided on upgrades to system & am now waiting on further contact from company...(c'mon Barry!!)

Best in the Area!

Pat - Alma, AR
892 days ago

Have used Tom's Heating & Air for about 18 years. Always fast, reliable service and pleasant personnel. Have recommended to many friends and they have been satisfied also. Thank You!

Great Service

Denise - Alma, AR
935 days ago

Technician was great

John - Alma, AR
973 days ago

Excellent service!

Martin - Alma, AR
997 days ago

Quick! Efficient! Excellent!

Jessica Dooley - Alma, AR
1041 days ago

I was woke up at 4 am to a freezing cold house because my heat went out in the middle of the night and of course it was 9 degrees outside! I called Tom's as soon as they opened that morning. My heater was fixed before 0930 that morning! I have two children. My 10 year old daughter has cancer so this truly meant so much to us that they were able to help us out so quickly, professionally and efficiently. I always call Toms!

Prompt and exceptional service

Debra - Alma, AR
1046 days ago

Great service and very nice tech

Tina - Alma, AR
1057 days ago

Great

Good job

Stevie - Alma, AR
1084 days ago

Repairman showed up on time. Was nice and explained everything he did.

Great service

Laurie - Alma, AR
1123 days ago

Great and fast service. Very professional.

Michelle - Alma, AR
1131 days ago

Response from Tom's Heating & Air Conditioning LLC:

Great review thank you for taking the time to leave your feedback on the heating repair that Brad provided for you. we very much appreciate your business.

Speedy service

Mark - Alma, AR
1132 days ago

My heater was not working properly and call Tom's heating and air. They were there within an hour and fix my issue. Super happy with the service.

Response from Tom's Heating & Air Conditioning LLC:

Great to hear that Brad got your Heater up and running again so quickly, Thank you for the wonderful review and your long term business with us, we appreciate it so much.

Great service

Ingrid - Alma, AR
1144 days ago

Response from Tom's Heating & Air Conditioning LLC:

Thank you for the 5 star review of the service Bryan provided. your feedback and business is so much appreciated

Great Service

Brant - Alma, AR
1149 days ago

The guys were fast and efficient.

Response from Tom's Heating & Air Conditioning LLC:

Thank you for the great review of the service Brad provided for you. Thank you for taking the time to leave such valuable feedback your business is so very much appreciated by everyone here at Tom's

Superior service!

Martin - Alma, AR
1149 days ago

Response from Tom's Heating & Air Conditioning LLC:

Superior Review! Thank you so much for the wonderful review and your business

competent and thorough in his work

Ralph - Alma, AR
1151 days ago

Response from Tom's Heating & Air Conditioning LLC:

wonderful comment thank you for your review and long time business with us here at Tom's

Great Honest Service

Carla - Alma, AR
1167 days ago

I have worked in customer relations for over 20 plus years and Brad the AC technician was awesome!! Everything he check with his voltage meter he explained throughly what it was suppose to read and what it was reading. I called that morning and they came out same day to assist me. Also they made me comfortable very friendly and treated me as if I was one of them and explained everything in complete detail. He was kind and they made sure everything was working right before they left. Thank you for great, honest, AFFORDABLE , friendly, customer service!! THANKS BRAD!! Carla Pence

Response from Tom's Heating & Air Conditioning LLC:

Wow! Thank you for such an awesome review and kind words about the Air Conditioning Repair and service that Brad provided for you. I'm so very pleased to read what a great job he did for you. we are very lucky to have him here with us. Thank you for your business, it is so very much appreciated. Thank you again for the kind words from such an awesome customer

Great service very respectful employees

Jason - Alma, AR
1174 days ago

Highly recommended them for any job

Response from Tom's Heating & Air Conditioning LLC:

Thank you for the wonderful review and recommendation, we appreciate your support and business

Amazing Customer Service

Sarah - Alma, AR
1218 days ago

The gentleman that showed up was on time and extremely professional. I was very impressed with his knowledge and ability to go directly to the problem. He was even able to help us with a temporary fix until the broken part came in. I will definitely be recommending him to all of my friends and neighbors.

Response from Tom's Heating & Air Conditioning LLC:

Thank you for such an amazing review, I am so glad to hear that Derick was able to help with your air conditioning repair in such a timely manner. Thank you for your business, and in advance for any future work you may send our way, we greatly appreciate it all.

Saved the day!

Erich - Alma, AR
1219 days ago

House in closing stages of sale. Emergency call to fix upstairs air conditioning. Called at 8 am and fixed before 10! Very responsive and great service. Didn't even charge me any kind of emergency call for working me in immediately.